Nations Trust Bank’s unwavering dedication and passion for customer service and innovation were honoured in grand style at the Technovation Awards 2019, recently.
Nations Trust Bank won Gold Awards for Bank of the Year for Financial Inclusivity (Category B) and Bank of the Year for Excellence in Customer Convenience (Category B).
The Bank also received Silver Awards for Most Innovative Bank of the Year and Excellence in Interbank Payments (Banking Institutions).
The awards were handed out amidst much anticipation at the Technovation Awards 2019, which was held on the 7 th of October 2019 at Shangri-La Colombo.
The awards were accepted on behalf of Nations Trust Bank by Janaka Pitadeniya Senior Vice President/Chief Digital Officer and Renuka Senadheera, Vice President – Consumer Services at Nations Trust Bank. The Technovation Awards are conducted by Lanka Clear, Sri Lanka’s largest payments infrastructure provider and the selections were made by an eminent panel of judges against stringent criteria.
Speaking about the awards Janaka Pitadeniya Senior Vice President/Chief Digital Officer at Nations Trust Bank said, ‘We are honoured and proud to have been selected for these coveted awards.
Winning these awards is a testament to our commitment to customer service and innovation. From our inception we have set ourselves apart through innovation to provide an unparalleled customer experience.
It is this drive that has seen Nations Trust Bank pioneer many new concepts and ideas
for the first time in Sri Lanka, including the first digital banking experience in Sri Lanka through FriMi.
Our focus on digital enablement has also driven us to become Sri Lanka’s most inclusive and progressive bank as we were the first to offer native trilingual support on our mobile platforms and provide true online on-boarding facilities. While we express our gratitude to the Technovation Awards team, we also take this opportunity to thank our people and our customers for their constant support and trust in the Nations dream.’
Nations Trust Bank PLC is among the top 15 business establishments in Sri Lanka as ranked by Business Today Magazine, ably providing a host of financial products and services to a wide range of customers. Nations Trust is also the bank behind Sri Lanka’s first fully-fledged digital banking experience, FriMi.
The Bank operates 96 branches across the country, boasting an ATM network
covering 127 locations and 48 Cash Deposit & Withdrawal Machines, plus more than 3,700 ATMs on the Lanka Pay Network and is the issuer and sole acquirer for American Express® Cards in Sri Lanka.